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Shipping & Returns

Free Shipping:

If you are in Quebec or Ontario, all orders of $150 or more before taxes, ship for free! Orders less than $150 are charged. If you are in any other Canadian province or outside Canada, extra shipping charges may apply. 

Prices:

Prices for all products on bluemed.ca web site are listed in Canadian dollars. BlueMed prices are constantly reviewed to offer you the best quality for the price. It is for this reason that our prices are subject to change without notice.

Misprints:

At BlueMed.ca we do our best to provide you with the most up-to-date and accurate information.  In the event that an error does occur, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on the web site.

Product Returns Policy:

All returns must be accompanied by a Return Merchandise Authorization (RMA) form.

This form can be obtained by calling BlueMed’s customer service at (514) 678-0930 or 
1-855-GO-BLUEMED or by email at info@bluemed.ca

To return a product you must complete the RMA form and fax it to us at (514) 678-0888. If the return is accepted, a Return Merchandise Authorization number (RMA #) will be issued.

Goods received without the RMA # visible on each parcel will be refused at the door. Shipments must be prepaid on freight and brokerage if applicable. Collect shipments will be refused at the door. Avoid partial shipments. All items should be shipped in a single shipment; the RMA will be invalid after the shipment is received.

This return authorization is valid for 30 days from the date of issuance and will be void after that date.  No credit will be issued until the goods returned are received and inspected for their original completeness by BlueMed. Until then title and responsibility for the goods shall remain with you.

There is a 25% restocking charge which will be applied to all returned merchandise.